Effective Date: November 1, 2025
Website: https://bewirelessusa.com
Contact: info@bewirelessusa.com | (614) 670-7016
1. Introduction
At BeWireless USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website or use our repair services.
By using our website or submitting your information to us, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect personal and device-related information only as needed to provide our services, such as:
- Personal details: your name, phone number, and email address.
- Address information: Your billing or service address.
- Device information: Device name, model and details about the issue or damage.
- Communication data: Any messages or emails you send to us regarding repairs or enquiries.
We do not collect or store any payment card information because we do not offer online payments through our website.
3. How We Use Your Information
We use the information you provide to:
- Respond to your repair requests and questions.
- Provide quotes, updates, and service details.
- Maintain accurate service records for warranty or follow-up purposes.
- Improve our website, services, and customer experience.
We will never sell or rent your personal information to third parties.
4. Information Sharing
We may share your information only when necessary to:
- Fulfil a service request (for example, ordering replacement parts).
- Comply with legal obligations or protect our rights.
- Work with trusted service providers who help operate our business (such as email hosting or analytics), under strict privacy agreements.
5. Data Security
We take reasonable technical and organisational steps to protect your information from unauthorised access, alteration, disclosure, or destruction. However, please note that no data transmission over the Internet can be guaranteed to be 100% secure.
6. Data Retention
We retain personal information only as long as needed to provide our services and comply with legal requirements. Once no longer needed, your data is securely deleted or anonymised.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your information.
- Withdraw consent for us to contact you.
To make a request, please email us at info@bewirelessusa.com.
8. Cookies and Tracking
Our website may use basic cookies or analytics tools to improve functionality and understand visitor behaviour. These cookies do not collect personal information unless you voluntarily provide it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
BeWireless USA
📍 1975 Morse Rd, Columbus, OH 43229
📞 (614) 670-7016
✉️ info@bewirelessusa.com